Cancellation & Refund Policy

MMC HEALTH CARE Charitable Trust

helpmmcnow.com

At MMC HEALTH CARE Charitable Trust, transparency and fairness guide every aspect of our operations. This Cancellation & Refund Policy explains how donations, campaign cancellations, and exceptional refunds are handled on helpmmcnow.com.

By using our platform, donors and campaigners agree to the terms outlined below.

Nature of Donations

All contributions made on helpmmcnow.com are voluntary donations intended to support healthcare and humanitarian causes.

Donations are generally:

• Made with free will

• Directed towards a specific cause or campaign

• Non-commercial in nature

Because donations are used to meet urgent and real needs, refunds are limited.

Donation Cancellation

Once a donation is successfully processed:

• It cannot be cancelled by the donor

• Funds may already be allocated or committed for the stated purpose

Donors are requested to review campaign details carefully before making a contribution.

Refund Policy

As a standard policy:

• Donations are non-refundable

• Refunds are not guaranteed once payment is completed

This policy helps ensure timely support for beneficiaries who rely on these funds.

Exceptional Refund Circumstances

Refunds may be considered only under exceptional situations, such as:

• Duplicate transactions due to technical error

• Unauthorized or fraudulent payment

• Campaign cancellation before fund utilization

• Legal or regulatory requirements

Each request is reviewed on a case-by-case basis.

Campaign Cancellation

A campaign may be cancelled or suspended due to:

• Violation of platform policies

• Incomplete or false information

• Legal or compliance issues

• Request from the campaign creator (before fund utilization)

In such cases, MMC HEALTH CARE Charitable Trust will decide the appropriate handling of collected funds.

Handling of Funds After Cancellation

If a campaign is cancelled:

• Funds already utilized cannot be refunded

• Unutilized funds may be redirected to a similar cause or returned where legally required

• Decisions are taken in the best interest of beneficiaries and donors

Processing Time for Approved Refunds

If a refund is approved:

• It is processed through the original payment method

• Processing time may vary based on banks or payment gateways

• MMC HEALTH CARE Charitable Trust does not control external delays

Platform & Payment Gateway Charges

• Payment gateway or bank charges may not be refundable

• Any applicable deductions will be clearly communicated

No Guarantee of Refund

Submitting a refund request does not guarantee approval.
Final decisions rest with MMC HEALTH CARE Charitable Trust, based on:

• Verification

• Fund utilization status

• Applicable laws

Donor Responsibility

We encourage donors to:

• Review campaign details carefully

• Donate responsibly

• Contact us before donating if clarification is required

Your awareness helps maintain platform integrity.

Fraud & Misuse

In cases of confirmed fraud or misuse:

• Campaigns may be terminated

• Funds may be frozen or recovered

• Legal action may be initiated if required

Refunds in such cases will follow legal guidance.

Policy Updates

MMC HEALTH CARE Charitable Trust reserves the right to update this policy at any time to reflect:

• Regulatory changes

• Platform improvements

• Operational requirements

Updated policies will be published on helpmmcnow.com.

Contact for Refund Queries

For cancellation or refund-related concerns, please contact:

admin@helpmmcnow.com
www.helpmmcnow.com